Promoting Excellence in MS Nursing

Privacy, Security and Refund Policy


MSNA regards  privacy as an important part of our relationship with our
members. The following privacy policy applies to all MSNA members, and conforms to
Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Louise Hatter at MS Society of Western Australia, phone 08 9365 4809 or email

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at

Third Parties

MSNA does not share member information with third parties.


Links on the MSNA site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of MSNA Inc.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

MSNA Security Policy

MSNA uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by MSNA or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian bank

eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by MSNA.

Refund Policy

Information about MSNA membership can be found at and is open to nurses and allied health professionals working in the field of Multiple Sclerosis. Membership and conference fees are nominal and currently subsidised by pharmaceutical grants. If you are not satisfied with your MSNA membership please contact us at

Full refunds are permitted for the annual conference, up until 2 weeks before the conference. Refunds should be requested through the MSNA Contact Us webpage, which can be found at Please allow 4 weeks for your refund.

2018 MSNA Inc Conference
South Bank, Brisbane
13 - 15 September 2018 » More

MS Nurses Australasia Inc is an official affiliate of the International Organisation of Multiple Sclerosis Nurses (IOMSN) ABN: 921 688 53065